Best leasing agent I have used. No fuss, no BS, and very accommodating and professional during the COVID crisis. I hope we can keep the run going for years to come - then I will turn to them to manage my own investment.
If you're thinking of renting your home through IPM, do it. We've been with a handful of different agencies over the years, and IPM has been the best experience we've ever had as a tenant.
The application process was smooth and seamless (shout out to Jake!), our property manager was an angel and Kirk was wonderful taking care of us too.
Our repair requests were actioned and resolved faster than the Flash on his way to save a kitty in a burning building, and every single e-mail and communication we received from them was helpful, friendly and caring.
They went out of their way to make sure we were happy in our property and were reliable, prompt and courteous. Even their sub-contractors were brilliant.
We wouldn't hesitate to recommend IPM to tenants and landlords alike.
I loved my time at the Young St property. The leasing process with Jake was so smooth and easy, and Bec and Kirk were really great to deal with in the management - always friendly and helpful, and very efficient/responsive. It was a pleasure to live in a building that is so well maintained.